Entourage Sport & Entertainment
Brief Description: Tasked with enhancing the social media presence of the client, increasing engagement, and driving conversion rates.
Role: Social Media Manager
Responsibilities and Achievements:
Strategy Development: Devised comprehensive marketing strategies, including content planning, brand narrative voice, and the production of organic campaigns for key clients.
Client Management: Managed and consulted directly with key clients, developing bespoke social media content and strategies across multiple verticals and language narratives. Oversaw client brand image and reputation management on social media platforms.
Talent Promotion: Used social media channels effectively to promote talent, elevate their public profiles, and attract potential opportunities. Regularly monitored the latest trends to maintain engagement and relevance.
Interdepartmental Collaboration: Collaborated closely with departments within the company to integrate social strategies, ensuring campaigns were cohesive and aligned with broader objectives. Contributed to tender bids and proposals.
Digital Audit and Strategy Presentation: Presented a company-wide digital audit to the senior leadership team, showcasing the value of a streamlined digital strategy for business growth and customer engagement.
Brand Asset Development: Developed social media assets that adhered to company-wide brand guidelines, ensuring consistency and recognition across all digital platforms.
Analytics and Reporting: Regularly analysed and reported on social media performance metrics, refining strategies based on data-driven insights to maximise engagement and reach.
Crisis Management: Anticipated and swiftly responded to potential PR crises on social media, protecting the reputation of both the agency and its talent roster.
Influencer Collaborations: Identified and negotiated strategic partnerships with influencers and other relevant third parties to amplify brand and talent visibility.
Content Calendar Management: Created and managed content calendars to ensure regular and strategic content posting, keeping audiences engaged and growing the follower base.