CONTIKI | TTC Tour Brands Marketing Lab

Brief Description

Role: Social Media Consultant

Responsibilities and Achievements:

  • Digital Strategy Development: In a collaborative effort with senior team members, I played a pivotal role in shaping and executing a digital social strategy that amplified brand presence across the UK, USA, and AUS markets. I was responsible for the meticulous management of various content across multiple social media platforms, orchestrating end-to-end processes to maximise audience reach and interaction.

  • Content Production & Direction: I co-spearheaded the content production efforts, focusing on the creation and dissemination of short-form video content for the US market, with an emphasis on paid media strategies that targeted a boost in revenue, heightened brand awareness, and expanded viewer base in anticipation of product launches. My role involved driving the content direction and ensuring the execution aligned with strategic marketing goals.

  • Campaign and Content Management: I was invovled in the ideation and implementation of digital-first initiatives tailored to key holiday events, overseeing the progression from concept brainstorming to the execution of "social first" series and campaigns. My efforts were critical in supporting the content calendar's ideation and management, ensuring a steady flow of fresh and engaging content.

  • Cross-Functional Teamwork: Collaborated across departments to brainstorm and execute cohesive 360° marketing campaigns, integrating marketing and publicity efforts. My collaborative approach was successful in developing content pillars and directing the production of high-quality video and photographic content.

  • Analytics and Industry Expertise: My analytical acumen allowed me to deliver insightful performance reports, translating data into strategic recommendations that propelled B2C acquisitions and improved traffic and efficiency. Keeping abreast of industry changes and new platform innovations, I ensured that our strategy remained at the industry's cutting edge.

[Noted some content produced in collaboration with internal design team]

Example of Video Content Creations

THE RESULTS

  • Engagement and Reach: Creation of compelling organic content that captured widespread attention, achieved eight-figure view counts across platforms, with a standout TikTok video amassing over a million views—highlighting the viral nature of the content and its resonance with audiences.

  • Audience Growth: Implemented targeted follower growth strategies that resulted in a substantial five-figure increase in followers, expanding the brand’s digital footprint and enhancing its social media presence significantly.

"James was a valuable asset to our team, demonstrating strong attention to detail and consistently meeting deadlines. He exhibited a robust understanding of social media trends and was always willing to take on any task. With his proactive ideas and ability to immerse himself in understanding our project, I highly recommend him for any social media management projects."

— Tracey Walker, Social Media Manager, GPJ UK

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